Terms and Conditions

1. Introduction

Welcome to Collect Mechanic Birmingham ("we," "our," or "us"). These Terms and Conditions govern your use of our website located at https://www.collectmechanic.co.uk (the "Site") and the services we provide. By accessing our Site or using our services, you agree to these Terms and Conditions.

2. Services

Collect Mechanic Birmingham provides mobile automotive repair and maintenance services including vehicle collection and delivery, servicing, MOT tests, brake repairs, clutch replacement, gearbox service, diagnostics, exhaust repairs, air conditioning service, EV maintenance, DPF solutions, and other automotive services throughout Birmingham. The specific details, pricing, and timelines for each service will be agreed upon separately for each project.

3. Vehicle Collection and Delivery

We provide free vehicle collection and delivery services within our designated service areas. You authorize us to drive your vehicle for the purposes of collection, delivery, and necessary road testing. You must ensure your vehicle is legally roadworthy, taxed, and insured for the collection journey. We are not responsible for any existing faults, damage, or issues present before collection.

4. Customer Information

When you contact us or request our services, we collect basic information including your name, email address, phone number, and vehicle details. This information is used solely for the purpose of communicating with you regarding the services you have inquired about or contracted us to perform.

5. Use of Customer Information

We use your personal information to:

• Respond to your inquiries about our automotive services
• Provide quotes and estimates for requested repairs or maintenance
• Communicate with you about your vehicle and service progress
• Process payments for services rendered
• Arrange vehicle collection and delivery
• Maintain service records for your vehicle

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

6. Service Warranties and Guarantees

We provide warranties on parts and labor as specified in your service agreement. Warranty periods vary by service type and will be clearly stated on your invoice. Warranties do not cover normal wear and tear, misuse, or damage caused by factors outside our control. Any warranty claims must be reported promptly and the vehicle must be made available for inspection.

7. Pricing and Payment

All prices are quoted in British Pounds and include VAT where applicable. Quotes are valid for 30 days unless otherwise specified. Payment is due upon completion of work unless alternative arrangements have been agreed in writing. We accept cash, card payments, and bank transfers.

8. Data Protection

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorized access or disclosure.

9. Cookies and Tracking

Our website may use cookies to enhance your experience. Cookies are small files that are placed on your computer's hard drive to help analyze web traffic and allow web applications to respond to you as an individual. You can choose to accept or decline cookies through your browser settings.

10. Third-Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Collect Mechanic Birmingham and is protected by UK and international copyright laws. Unauthorized use of any materials on this website may violate copyright, trademark, and other laws.

12. Limitation of Liability

Collect Mechanic Birmingham shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our services. Our total liability for any claim shall not exceed the amount paid for the specific service in question. We maintain appropriate insurance coverage for our business operations.

13. Force Majeure

We shall not be liable for any failure or delay in performance under these terms which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other causes beyond our reasonable control.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms and Conditions

Collect Mechanic Birmingham reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website or our services after any changes indicates your acceptance of the modified Terms and Conditions.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: